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Privacy Policy
Welcome to our electronic website (hereinafter referred to as "this Website" or "we"). We attach great importance to your personal privacy and are committed to protecting the security and confidentiality of your personal information in accordance with applicable laws and regulations and this privacy policy. This privacy policy explains how we collect, use, store, transmit, and share your personal information when you use our website and related services, as well as the rights you enjoy in relation to your personal information and how to exercise them. By accessing or using any services provided by this Website, you acknowledge that you have read, understood, and agreed to the contents of this privacy policy.
1. Definitions
For the purpose of this Privacy Policy, the following terms shall have the meanings set out below:
• Personal Information: Refers to any information relating to an identified or identifiable natural person, including but not limited to name, contact information, identification documents, payment information, browsing records, and transaction records.
• Sensitive Personal Information: Refers to personal information that, if leaked, illegally provided, or abuse, may lead to the infringement of the personal or property rights and interests of the natural person, or may cause serious harm to the personal dignity, including but not limited to identification number, bank card information, payment password, and biometric information.
• Cookies: Refers to small text files stored on your device (computer, mobile phone, or other terminal equipment) by the website server when you browse the website, which can record information such as your browsing preferences and login status.
• Third-Party Service Providers: Refers to institutions or individuals that provide technical support, logistics distribution, payment processing, marketing promotion, and other services for this Website, including but not limited to logistics companies, payment platforms, and advertising service providers.
• Data Processing: Refers to any operation performed on personal information, including but not limited to collection, storage, use, transmission, sharing, disclosure, and deletion.
2. Collection And Use Of Information
When you use the services of this Website, we may collect the following types of personal information from you:
• Information Provided by You Voluntarily: When you register an account, place an order, or use specific services, you voluntarily provide to us, including but not limited to your name, email address, phone number, shipping address, identification document information (if required for customs clearance), bank card information or other payment account information.
• Information Generated During Your Use of Services: When you browse, search, or transact on this Website, our system will automatically record relevant information, including but not limited to your device model, operating system, IP address, browsing history, search keywords, order records, payment records, and interaction records with the website.
• Information Obtained from Third Parties: With your consent or in accordance with relevant laws and regulations, we may obtain your personal information from third-party service providers (such as payment platforms, logistics companies), including but not limited to payment status, delivery information, and verification information.
• Sensitive Personal Information: In specific service scenarios, we may collect your sensitive personal information (such as identification number, bank card details) after obtaining your explicit consent.
3. Reasons For Collect Your Personal Information
We collect your personal information solely for the purpose of providing you with high-quality, safe, and efficient services, and the collection is strictly limited to the scope necessary for the performance of relevant services. The specific purposes include:
• To complete account registration and identity verification, ensuring the security and authenticity of your account;
• To process your orders, including order confirmation, payment verification, logistics distribution, and after-sales service;
• To ensure the security of transactions and services, preventing fraud, malicious attacks, and other illegal acts;
• To send you service notifications, such as order status updates and policy updates;
• To comply with applicable legal obligations, such as customs declaration and response to regulatory inquiries;
• To conduct data analysis and business improvement, optimizing the website's functions and service quality (the analyzed data will be desensitized to ensure it cannot identify individual users).
4. Use Your Personal Information
We will use your personal information strictly in accordance with the purposes stated in this Privacy Policy and applicable laws and regulations. Without your explicit consent, we will not use your personal information for any purpose other than those stated herein. The specific methods of use include:
• Using your registration information to manage your account, such as logging in verification, password reset, and account information modification;
• Using your order and payment information to process transactions, arrange delivery, and handle after-sales issues (such as returns and refunds);
• Using your browsing and interaction information to improve the website's search function, optimize page layout;
• Using your contact information to send you necessary service notifications;
• Using relevant information for risk control, such as identifying and preventing fraudulent transactions and protecting the legitimate rights and interests of you and this Website;
• Desensitizing or anonymizing your personal information for statistical analysis and business research, which will not involve the identification of specific individuals.
5. Store Your Personal Information
We adopt strict technical and management measures to ensure the security and integrity of your personal information. The specific storage methods and measures are as follows:
• Storage Location: Your personal information will be stored on secure servers located in regions that comply with applicable data protection laws. If cross-border storage is required, we will comply with relevant cross-border data transfer regulations and take necessary protective measures.
• Storage Period: We will store your personal information for the minimum period necessary to achieve the purposes stated in this Privacy Policy and comply with legal obligations. After the storage period expires, we will automatically delete or anonymize your personal information in a secure manner, unless otherwise required by applicable laws and regulations.
• Security Measures: We use industry-standard security technologies and measures, including but not limited to data encryption, firewalls, access control, and regular security audits, to prevent your personal information from being leaked, stolen, tampered with, or damaged. We also formulate strict internal management systems to restrict access to personal information and require relevant personnel to abide by strict confidentiality obligations.
6. Transmit Your Personal Information
We will transmit your personal information only for the purpose of providing services and in accordance with applicable laws and regulations. The specific transmission methods and protective measures are as follows:
• Internal Transmission: Within our company and affiliated institutions, the transmission of your personal information will be subject to strict access control and data encryption to ensure the security of the transmission process.
• Transmission to Third Parties: When transmitting your personal information to third-party service providers (such as logistics companies, payment platforms), we will sign strict confidentiality agreements with them, requiring them to comply with relevant laws and regulations and this Privacy Policy, and take effective security measures to protect your personal information. We will also supervise and manage the third parties to ensure that they do not arbitrarily use or disclose your personal information.
7. Introduction To Cookies
This Website uses Cookies to improve your browsing experience and optimize the website's functions. The specific information about Cookies is as follows:
• Purpose of Using Cookies: Cookies can help us recognize your device, remember your login status, browsing preferences, and shopping cart information, so as to provide you with personalized services, improve the speed of webpage loading, and optimize the website's operation efficiency.
• Types of Cookies Used: We may use session Cookies and persistent Cookies. Session Cookies will be automatically deleted when you close your browser, while persistent Cookies will be stored on your device for a certain period of time to record your long-term preferences.
• Your Rights Regarding Cookies: You can manage or disable Cookies through your browser settings. However, please note that if you disable Cookies, some functions of this Website (such as login, shopping cart) may not work normally. For specific methods of managing Cookies, please refer to the help documentation of your browser.
• Third-Party Cookies: Some third-party service providers (such as advertising service providers, statistical analysis tools) may also set Cookies on your device through this Website. We are not responsible for the Cookies set by third parties, and you can refer to the privacy policies of these third parties for relevant information.
8. Rights Enjoyed By Customers
In accordance with applicable laws and regulations, you enjoy the following rights regarding your personal information collected by us:
• Right to Access: You have the right to request us to provide you with a copy of the personal information we hold about you and to inquire about the collection, use, storage, and transmission of your personal information.
• Right to Correct: If you find that the personal information we hold about you is inaccurate or incomplete, you have the right to request us to correct or supplement it.
• Right to Delete: Under the following circumstances, you have the right to request us to delete your personal information: (a) the purpose of collecting and using the personal information has been achieved or the storage period has expired; (b) you withdraw your consent; (c) we no longer provide you with services; (d) other circumstances stipulated by applicable laws and regulations.
• Right to Withdraw Consent: For the personal information collected and used based on your consent, you have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the validity of the processing of personal information based on your previous consent.
• Right to Data Portability: Under the circumstances stipulated by applicable laws and regulations, you have the right to request us to provide your personal information in a structured, commonly used, and machine-readable format, and have the right to transmit such information to other data processors.
• Right to Object: You have the right to object to our processing of your personal information for the purpose of direct marketing. You can also object to our processing of your personal information that is not necessary for the performance of contracts or compliance with legal obligations, and we will re-examine the necessity of such processing.
• Right to Lodge a Complaint: If you believe that our processing of your personal information violates applicable laws and regulations or this Privacy Policy, you have the right to lodge a complaint with the relevant regulatory authorities.
9. Share Your Personal Information With Third Parties
We will not actively share your personal information with any third parties except as otherwise stated in this Privacy Policy or required by applicable laws and regulations. When it is necessary to share your personal information with third parties, we will take the following measures to ensure the security of your information:
• Obtaining Consent: Except for the situations where sharing is permitted by law, we will obtain your explicit consent before sharing your personal information with third parties.
• Signing Confidential Agreements: We will sign strict confidentiality agreements and data processing agreements with third-party service providers who need to obtain your personal information, clearly stipulating their obligations and liabilities for protecting personal information, and requiring them to process personal information only within the scope authorized by us.
• Desensitization Processing: When sharing your personal information, we will desensitize the information as much as possible to ensure that the shared information cannot identify specific individuals, unless the identification is necessary for the performance of services.
• Supervision and Management: We will supervise and inspect the use of your personal information by third parties to ensure that they comply with relevant agreements and laws and regulations. If a third party violates the agreement and causes damage to your rights and interests, we will assume corresponding liability.
10. Reasons For Share Your Personal Information With Third Parties
The sharing of your personal information with third parties is solely for the purpose of providing you with better services or complying with legal obligations, and the specific reasons include:
• To Provide Logistics Services: We need to share your name, shipping address, and phone number with logistics companies to complete the delivery of your orders.
• To Process Payment Transactions: We need to share your relevant payment information with payment platforms to verify the payment status and complete the transaction.
• To Provide Technical Support: We may share your non-sensitive information (such as browsing records, device information) with technical service providers to help us optimize the website's functions, fix technical bugs, and improve service stability.
• To Comply with Legal Obligations: When required by applicable laws, regulations, court orders, or administrative orders, we may share your personal information with relevant authorities to fulfill our legal obligations.
• To Protect Legitimate Rights and Interests: In order to protect the legitimate rights and interests of you, this Website, or other third parties (such as preventing fraud, handling disputes), we may share your personal information with relevant parties with the consent of the regulatory authorities or in accordance with legal procedures.
11. Handling of Personal Information in Case of Acquisition or Transfer
If this Website undergoes a merger, acquisition, restructuring, asset transfer, or bankruptcy liquidation, the handling of your personal information will comply with the following provisions:
• We will notify you of the relevant situation (such as the name and contact information of the new data controller) through prominent channels (such as website announcements, emails) before the transfer of personal information.
• We will require the acquirer or transferee to sign a strict confidentiality agreement, ensuring that they will continue to comply with this Privacy Policy and relevant laws and regulations, and take effective measures to protect your personal information.
• If the acquirer or transferee changes the original purpose and scope of processing personal information, they must obtain your explicit consent again.
• If we are unable to continue to provide services due to bankruptcy liquidation and other reasons, we will take measures such as deleting or anonymizing your personal information to ensure the security of your information.
12. Prohibited Acts of Infringing on Others' Privacy by Customers
When using the services of this Website, you shall abide by applicable laws and regulations and respect the privacy rights of others. You are prohibited from engaging in the following acts that infringe on others' privacy:
• Stealing,or collecting the personal information of other users without their consent;
• Disclosing, transmitting, or selling the personal information of other users obtained through this Website to third parties;
• Using the personal information of other users to engage in illegal or improper activities, such as fraud, harassment, or defamation;
• Forging or using the account information of other users to access their personal information;
• Other acts that violate the privacy rights of others in accordance with applicable laws and regulations.
If you engage in the above acts, we have the right to suspend or terminate your account in accordance with relevant agreements, and reserve the right to pursue your legal liability. If it causes losses to other users or this Website, you shall bear corresponding compensation liability.
13. Introduction to Privacy Protection Laws or Relevant Laws
The collection, use, storage, transmission, and sharing of your personal information by this Website are subject to the supervision and constraints of applicable privacy protection laws and relevant regulations.
14. Privacy of Minors
We attach great importance to the protection of minors' personal information. Minors shall use the services of this Website under the guidance and supervision of their guardians.
• If you are a minor, we request that you ask your parents or other guardians to carefully read this Policy and use our services or provide us with information with their consent.
• If you are a child under the age of 14, ensure that you have obtained the consent of your guardian before using our services under their guidance to ensure your safety when using our services and conducting transactions.
• If you are the parent or other guardian of a child, please pay attention to whether the child is using our services with your authorized consent. If you have any questions about the child's personal information, please contact our customer service department.
• We will not actively collect the personal information of minors. If a minor uses our services and provides personal information, it shall be deemed that the minor's guardian has given their consent.
• We will take special protective measures for the personal information of minors, strictly limiting the collection and use scope, and ensuring the security of the information.
15. Updates or Changes to the Policy
We may update or modify this Privacy Policy from time to time based on changes in laws and regulations, business conditions, or enhanced privacy protection requirements. The specific update and modification measures are as follows:
• When we update or modify this Privacy Policy, we will indicate the updated version in a prominent location on this website (such as the homepage or the page where the Privacy Policy is located). If the update involves significant changes (such as changes to the purpose of collecting personal information or your core rights), we will notify you of the updated content through appropriate channels (such as website announcements or email).
• The updated Privacy Policy will take effect immediately upon its publication on the website. If you continue to use the services of this website, you will be deemed to have accepted the updated Privacy Policy. If you do not accept the updated Privacy Policy, you should immediately stop using the services of this website.
16.Contact Us
If you have any questions, suggestions, or complaints about this Privacy Policy or the processing of your personal information, you can contact us.
